FAQs

  1. Why does Upstart Business Consulting Group use Amazon.com to sell our business plan kits?
  2. Can I order multiple business plan kits at a discount?
  3. Are the business services provided by Upstart Business Consulting Group included with a purchase of any business plan kit?
  4. Why am I having trouble logging in to the templates page to retrieve the free templates?
  5. I do not see any plans that interest me. Are there other business plans available?
  6. Can I modify and use the free business templates from Upstart Business Consulting Group for my own business?
  7. Can I return my business plan kit for exchange or refund?
  8. How do I advertise on UpstartBCG.com?
  9. Does Upstart Business Consulting Group sponsor businesses and organizations?

1. Why does Upstart Business Consulting Group use Amazon.com to sell our business plan kits?

Upstart Business Consulting Group uses Amazon.com to sell our business plan kits because they provide our customers a very secure online purchasing platform. Also, the efficient fulfillment process allows our customers to receive free shipping on their purchase.

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2. Can I order multiple business plan kits at a discount?

Yes. Please e-mail bulkorders@upstartbcg.com and include a detailed request. Discounts of up to 40% are available depending on the quantity purchased.

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3. Are the business services provided by Upstart Business Consulting Group included with a purchase of any business plan kit?

The Ask the Experts link allows our customers to contact a consultant from Upstart Business Consulting Group and ask questions at no charge. This feature is included when you purchase a business plan kit. However, the services that are listed within the Services link are available for separate purchase. Please e-mail services@upstartbcg.com for additional information.

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4. Why am I having trouble logging in to the templates page to retrieve the free templates?

Double check your username and password in Appendix C of your purchased business plan kit. If you purchased a subscription to the templates, refer to the e-mail you received from Upstart Business Consulting Group that details the login instructions. If you continue to have issues, please e-mail customerservice@upstartbcg.com.

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5. I do not see any plans that interest me. Are there other business plans available?

Yes. Upstart Business Consulting Group is continually writing new business plan kits for various industries and businesses based on current economic trends. If you have a specific request, please e-mail businessplans@upstartbcg.com with a detailed description of your business idea. We will let you know if we have that business plan kit or when we plan to publish a similar plan.

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6. Can I modify and use the free business templates from Upstart Business Consulting Group for my own business?

Yes. Upstart Business Consulting Group provides these templates free when you purchase a business plan kit or template subscription. You may customize the templates to fit the needs of your business.

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7. Can I return my business plan kit for exchange or refund?

Please refer to the return policy from the specific sales channel in which you purchased the business plan kit (e.g. www.amazon.com, etc.).

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8. How do I advertise on UpstartBCG.com?

E-mail your requests to advertisement@upstartbcg.com. An advertising associate will contact you to obtain additional information.

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9. Does Upstart Business Consulting Group sponsor businesses and organizations?

Upstart Business Consulting Group will sponsor businesses and organizations on a case-by-case basis. Upstart Business Consulting Group supports entrepreneurial, student, non-profit, and other organizations.

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